ALICE solves the complex logistics of running every departments in a hotel through a unified platform. We are looking for a product manager to drive the next generation of ALICE products. The ideal candidate is a structured thinker who can synthesize diverse feedback and turn a vision into a clear plan of action. We all came to hospitality from other industries and love applying a diverse perspective to problem solving. We are eternally curious and constantly ask “why." The team operates with a culture of humility, dedication, collaboration, empathy, and creativity.
The PM role operates across the entire lifecycle of the product, from user research, to design, to development, to user testing. In order to create the best product possible, the PM sits in the middle of Design, Development, QA, Sales, and Client Success. This is an opportunity to create ideas and shepherd them through to a live product. The PM will become an expert on the inner workings of hospitality and have a tangible impact on the user base of the largest industry in the world. We are a small team with a big vision, and this is a chance to see how a product comes to life from the ground up.
We are a Series A funded NYC based Startup with a global team that is evolving how hotels, and hotel like businesses, operate. In an industry of fragmented systems and limited consumer technology, ALICE provides a unified platform that serves as a central point to manage how staff do their work and communicate with guests. Through ALICE, a hotel can track and dispatch work to the concierge, front desk, housekeeping, valet, maintenance, and more while also giving the guest an entirely new way to engage through a mobile app and SMS.
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